WPML offers support 6 days per week, 19 hours per day and in 9 different languages. The support starts from Asia-Pacific morning and ends in US-Pacific Evenings. They work Monday through Saturday, all year round excluding holidays where support staff take shifts and make sure that support goes uninterrupted.
When you purchase the WPML plugin for Avada, you have the peace of mind that any question you have is answered and every problem you encounter is resolved quickly and efficiently. All updates to WPML are released ahead of WordPress versions and the WPML team works closely with the Avada team to guarantee full compatibility.