Professional Theme Support

Unrivalled 5 Star Support For All Of Our Customers

BUY AVADA NOW

“Avada theme support is by far the best I’ve ever encountered. It’s always been very good, but just lately I’ve had several support experiences while working on a complex website where the reps have gone way above and beyond to help me get things done. Sometimes things out of my comfort zone I might have usually hired somebody to help me with. I love that they are willing to educate as well as help. It’s why I keep coming back, I’m on at least my 15th Avada site at this point.”

Katie-Dubya

Avada Customer

“Avada theme support is by far the best I’ve ever encountered. It’s always been very good, but just lately I’ve had several support experiences while working on a complex website where the reps have gone way above and beyond to help me get things done. Sometimes things out of my comfort zone I might have usually hired somebody to help me with. I love that they are willing to educate as well as help. It’s why I keep coming back, I’m on at least my 15th Avada site at this point.”

Katie-Dubya

Avada Customer

We Are Renowned For Our
5-Star Customer Support

5-Stars

Here at ThemeFuion HQ, we take what we do very seriously. We are all about relationships, internally and externally. Delivering a world-class product like Avada is only half the story. Maintaining Avada by providing timely, accurate, and most importantly, friendly after-sales care is vital. Comprehensive documentation is provided, and an extensive video tutorial library is continually growing, providing you with the best possible resources at your fingertips.

6 Months Free Support
With Every License

Envato manages the issuing of theme licensing, for all themes purchased on the Themeforest marketplace. For each theme purchase, you will receive six months of hands-on support, delivered by our team, from the point of sale. Thereafter you can choose to extend/renew your theme support. Alternatively, you can access various other avenues that we provide for theme support like the Facebook community group, our own Community Forum, and general contact methods.

We Love What We Do
& Whom We Do It For

Yes, it may sound clichéd, but it is true. We pride ourselves in the fact that all of our team members have been with us for a long time, some for more than six years and counting. The same stands true for our customers that have been using Avada since the very beginning. We all value the relationships that have been forged over time. We encourage engagement at every level because it enriches growth, confidence, and future. Only have a question? We are here to answer whatever it may be.

Multiple Avenues of Support

We offer 6 avenues for customer support, 2 are unofficial (Community Forum, Facebook Group) however very valuable and offer great community feels.

AVADA DOCUMENTATION

FUSION BUILDER DOCUMENTATION

HD VIDEO TUTORIALS

SUPPORT TICKETS

FACEBOOK GROUP

COMMUNITY FORUM

Buy Avada Now

Documentation Support Inside
Of The Live Fusion Builder

Not entirely sure what an option does or relates to what you are trying to do? No problem, we have you covered. Inside of the Fusion Builder Live, you will see the help icon. Click on that, and the help file that is relevant to option or assets you are working with will be directed to a comprehensively detailed help file.

20+

Strong Team
Supporting
Avada

PROFESSIONAL WORLD-CLASS SUPPORT

20+

Strong Team
Supporting
Avada

PROFESSIONAL WORLD-CLASS SUPPORT

  • We build relationships with each other & our customers
  • We continuously challenge the Status Quo
  • We focus our attention on teamwork as the result
  • We actively promote learning, growth, & education on all fronts
  • We believe doing is more significant than being done
  • We are investors in people, internally & externally
  • We uphold family values & encourage growth
  • We plan for the long term instead of quick wins
  • We esteem ownership, respect, & loyalty for everyone
  • We aim to deliver the best experience you will have

Luke
CEO, Founder

Markus
CTO

Michael
CMO

Michael C
Development Team Lead

Mikhail
Senior Developer

Ari
Senior Developer

Filip
Senior Developer

Samuel - Developer

Samuel
Senior Developer

Salman
Junior Developer

Dario
Senior Designer

Anthony
Senior Designer

Geoff
Documentation Team Lead

Ammar
Support Manager

Hassan
Support Expert

Sohaib
Support Expert

Abbas
Support Expert

Rodrigo
Support Expert

Shaminder
Support Expert

Haseeb
Support Expert

Roy
Support Expert

BUY AVADA NOW

COMPLETE FREEDOM TO CREATE ANYTHING

525,000+

525K+

Users Trust Avada

Buy Avada Now