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FAQ2020-12-22T10:04:53+00:00

FAQ Element

Frequently Answered Questions

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Prebuilt Websites

Flexible Styling Options

Quickly and easily create a list of FAQ’s for your visitors. FAQ’s are organized as a post type that supports categories and are displayed using a Avada Builder Element which can be used on any page or post.

Why should I trust Avada?2021-08-10T14:13:55+00:00

Trust is a quality that we take great care to foster and maintain by building long-term professional relationships that our customers can rely on. Here are some important qualifiers:

  • The #1 selling Website Builder on Themeforest for 8+ years and counting.
  • We love what we do and who we do it for. Your future is our focus.
  • Avada is 100% developed and maintained in-house.
  • Free, consistent, and stable updates to ensure compatibility with industry standards & trends.
  • Avada has no dependence on 3rd parties to deliver a stable & seamless website building experience.
  • 550+ detailed help files, continually updated to ensure everything is current.
  • 200+ video tutorials, with new videos, added regularly.
  • Avada works with popular 3rd party plugins like Yoast SEO, WooCommerce, The Events Calendar, HubSpot, WPML, and more.
  • Years of evolving Avada by listening to our customer’s feedback is what helps shape Avada’s roadmap for the future.
  • A vast, passionate community of Avada customers drives a well-established Facebook group and a community forum.
  • Join 731,498 passionate Avada customers and build your future.
Are the prebuilt websites fully customizable?2021-08-10T14:14:37+00:00

Yes, each prebuilt website is 100% customizable. All prebuilt websites are professionally designed by our in-house design team, created to showcase Avada’s capabilities and save you time.

Once you import a prebuilt website, you can entirely customize the content and layouts to your liking. You can add your own imagery, change text, change colors or completely change any of the layouts using the Avada Website Builder.

Where can I get support?2021-08-10T14:15:35+00:00

Hands-on support with our professional team of support experts is accessible 24/7, and that includes an extensive library of detailed documentation and video tutorials.

  • To access support you will need to register a support account by following these steps.
  • Once your support account is set up, you can submit support tickets here.
  • Learn how to navigate your support account Dashboard here.
  • Check to see if you are eligible for Grandfathered support.
  • For a detailed overview of our support policy please go here.
Are there any recurring fees?2021-08-10T14:15:47+00:00

No, there are no recurring license fees to use Avada. It is a one-time purchase that provides you with lifetime updates at no extra cost and is valid for life. You can choose to purchase a support extension after the initial 6 months of support has expired. However, this is entirely optional.

What is included with my purchase of Avada?2021-08-10T14:15:42+00:00

With your purchase of Avada, you will receive:

  • 6 months of free professional support.
  • 8 bundled premium plugins.
  • 84 prebuilt websites, with new sites released regularly.
  • 120+ Design and Layout Elements.
  • 550+ detailed help files, continually updated to ensure everything is current.
  • 200+ video tutorials, with new videos, added regularly.
  • Free, consistent, and stable updates to ensure compatibility with industry standards & trends.
  • Avada works with popular 3rd party plugins like Yoast SEO, WooCommerce, The Events Calendar, HubSpot, WPML, and more.
Why should I trust Avada?2021-08-10T14:13:55+00:00

Trust is a quality that we take great care to foster and maintain by building long-term professional relationships that our customers can rely on. Here are some important qualifiers:

  • The #1 selling Website Builder on Themeforest for 8+ years and counting.
  • We love what we do and who we do it for. Your future is our focus.
  • Avada is 100% developed and maintained in-house.
  • Free, consistent, and stable updates to ensure compatibility with industry standards & trends.
  • Avada has no dependence on 3rd parties to deliver a stable & seamless website building experience.
  • 550+ detailed help files, continually updated to ensure everything is current.
  • 200+ video tutorials, with new videos, added regularly.
  • Avada works with popular 3rd party plugins like Yoast SEO, WooCommerce, The Events Calendar, HubSpot, WPML, and more.
  • Years of evolving Avada by listening to our customer’s feedback is what helps shape Avada’s roadmap for the future.
  • A vast, passionate community of Avada customers drives a well-established Facebook group and a community forum.
  • Join 731,498 passionate Avada customers and build your future.
Are the prebuilt websites fully customizable?2021-08-10T14:14:37+00:00

Yes, each prebuilt website is 100% customizable. All prebuilt websites are professionally designed by our in-house design team, created to showcase Avada’s capabilities and save you time.

Once you import a prebuilt website, you can entirely customize the content and layouts to your liking. You can add your own imagery, change text, change colors or completely change any of the layouts using the Avada Website Builder.

Where can I get support?2021-08-10T14:15:35+00:00

Hands-on support with our professional team of support experts is accessible 24/7, and that includes an extensive library of detailed documentation and video tutorials.

  • To access support you will need to register a support account by following these steps.
  • Once your support account is set up, you can submit support tickets here.
  • Learn how to navigate your support account Dashboard here.
  • Check to see if you are eligible for Grandfathered support.
  • For a detailed overview of our support policy please go here.
Are there any recurring fees?2021-08-10T14:15:47+00:00

No, there are no recurring license fees to use Avada. It is a one-time purchase that provides you with lifetime updates at no extra cost and is valid for life. You can choose to purchase a support extension after the initial 6 months of support has expired. However, this is entirely optional.

What is included with my purchase of Avada?2021-08-10T14:15:42+00:00

With your purchase of Avada, you will receive:

  • 6 months of free professional support.
  • 8 bundled premium plugins.
  • 84 prebuilt websites, with new sites released regularly.
  • 120+ Design and Layout Elements.
  • 550+ detailed help files, continually updated to ensure everything is current.
  • 200+ video tutorials, with new videos, added regularly.
  • Free, consistent, and stable updates to ensure compatibility with industry standards & trends.
  • Avada works with popular 3rd party plugins like Yoast SEO, WooCommerce, The Events Calendar, HubSpot, WPML, and more.
Why should I trust Avada?2021-08-10T14:13:55+00:00

Trust is a quality that we take great care to foster and maintain by building long-term professional relationships that our customers can rely on. Here are some important qualifiers:

  • The #1 selling Website Builder on Themeforest for 8+ years and counting.
  • We love what we do and who we do it for. Your future is our focus.
  • Avada is 100% developed and maintained in-house.
  • Free, consistent, and stable updates to ensure compatibility with industry standards & trends.
  • Avada has no dependence on 3rd parties to deliver a stable & seamless website building experience.
  • 550+ detailed help files, continually updated to ensure everything is current.
  • 200+ video tutorials, with new videos, added regularly.
  • Avada works with popular 3rd party plugins like Yoast SEO, WooCommerce, The Events Calendar, HubSpot, WPML, and more.
  • Years of evolving Avada by listening to our customer’s feedback is what helps shape Avada’s roadmap for the future.
  • A vast, passionate community of Avada customers drives a well-established Facebook group and a community forum.
  • Join 731,498 passionate Avada customers and build your future.
Are the prebuilt websites fully customizable?2021-08-10T14:14:37+00:00

Yes, each prebuilt website is 100% customizable. All prebuilt websites are professionally designed by our in-house design team, created to showcase Avada’s capabilities and save you time.

Once you import a prebuilt website, you can entirely customize the content and layouts to your liking. You can add your own imagery, change text, change colors or completely change any of the layouts using the Avada Website Builder.

Where can I get support?2021-08-10T14:15:35+00:00

Hands-on support with our professional team of support experts is accessible 24/7, and that includes an extensive library of detailed documentation and video tutorials.

  • To access support you will need to register a support account by following these steps.
  • Once your support account is set up, you can submit support tickets here.
  • Learn how to navigate your support account Dashboard here.
  • Check to see if you are eligible for Grandfathered support.
  • For a detailed overview of our support policy please go here.
Are there any recurring fees?2021-08-10T14:15:47+00:00

No, there are no recurring license fees to use Avada. It is a one-time purchase that provides you with lifetime updates at no extra cost and is valid for life. You can choose to purchase a support extension after the initial 6 months of support has expired. However, this is entirely optional.

What is included with my purchase of Avada?2021-08-10T14:15:42+00:00

With your purchase of Avada, you will receive:

  • 6 months of free professional support.
  • 8 bundled premium plugins.
  • 84 prebuilt websites, with new sites released regularly.
  • 120+ Design and Layout Elements.
  • 550+ detailed help files, continually updated to ensure everything is current.
  • 200+ video tutorials, with new videos, added regularly.
  • Free, consistent, and stable updates to ensure compatibility with industry standards & trends.
  • Avada works with popular 3rd party plugins like Yoast SEO, WooCommerce, The Events Calendar, HubSpot, WPML, and more.

Link To A Particular FAQ Item

Copy the URL of the “toggle” you want to link and then add it to a button or simple text link. Note: For this option to work as expected, you will be linking to an FAQ item on a different page. To showcase this example, we will link to the FAQ section on the Avada Financial Advisor prebuilt website homepage.

Go to Featured Faq Item

Filter Control

If your website has a large number of complex Frequently asked questions and answers, use filters to organize them.

Show Filter

Why should I trust Avada?2021-08-10T14:13:55+00:00

Trust is a quality that we take great care to foster and maintain by building long-term professional relationships that our customers can rely on. Here are some important qualifiers:

  • The #1 selling Website Builder on Themeforest for 8+ years and counting.
  • We love what we do and who we do it for. Your future is our focus.
  • Avada is 100% developed and maintained in-house.
  • Free, consistent, and stable updates to ensure compatibility with industry standards & trends.
  • Avada has no dependence on 3rd parties to deliver a stable & seamless website building experience.
  • 550+ detailed help files, continually updated to ensure everything is current.
  • 200+ video tutorials, with new videos, added regularly.
  • Avada works with popular 3rd party plugins like Yoast SEO, WooCommerce, The Events Calendar, HubSpot, WPML, and more.
  • Years of evolving Avada by listening to our customer’s feedback is what helps shape Avada’s roadmap for the future.
  • A vast, passionate community of Avada customers drives a well-established Facebook group and a community forum.
  • Join 731,498 passionate Avada customers and build your future.
Are the prebuilt websites fully customizable?2021-08-10T14:14:37+00:00

Yes, each prebuilt website is 100% customizable. All prebuilt websites are professionally designed by our in-house design team, created to showcase Avada’s capabilities and save you time.

Once you import a prebuilt website, you can entirely customize the content and layouts to your liking. You can add your own imagery, change text, change colors or completely change any of the layouts using the Avada Website Builder.

Where can I get support?2021-08-10T14:15:35+00:00

Hands-on support with our professional team of support experts is accessible 24/7, and that includes an extensive library of detailed documentation and video tutorials.

  • To access support you will need to register a support account by following these steps.
  • Once your support account is set up, you can submit support tickets here.
  • Learn how to navigate your support account Dashboard here.
  • Check to see if you are eligible for Grandfathered support.
  • For a detailed overview of our support policy please go here.
Are there any recurring fees?2021-08-10T14:15:47+00:00

No, there are no recurring license fees to use Avada. It is a one-time purchase that provides you with lifetime updates at no extra cost and is valid for life. You can choose to purchase a support extension after the initial 6 months of support has expired. However, this is entirely optional.

What is included with my purchase of Avada?2021-08-10T14:15:42+00:00

With your purchase of Avada, you will receive:

  • 6 months of free professional support.
  • 8 bundled premium plugins.
  • 84 prebuilt websites, with new sites released regularly.
  • 120+ Design and Layout Elements.
  • 550+ detailed help files, continually updated to ensure everything is current.
  • 200+ video tutorials, with new videos, added regularly.
  • Free, consistent, and stable updates to ensure compatibility with industry standards & trends.
  • Avada works with popular 3rd party plugins like Yoast SEO, WooCommerce, The Events Calendar, HubSpot, WPML, and more.

Show Without “All”

Why should I trust Avada?2021-08-10T14:13:55+00:00

Trust is a quality that we take great care to foster and maintain by building long-term professional relationships that our customers can rely on. Here are some important qualifiers:

  • The #1 selling Website Builder on Themeforest for 8+ years and counting.
  • We love what we do and who we do it for. Your future is our focus.
  • Avada is 100% developed and maintained in-house.
  • Free, consistent, and stable updates to ensure compatibility with industry standards & trends.
  • Avada has no dependence on 3rd parties to deliver a stable & seamless website building experience.
  • 550+ detailed help files, continually updated to ensure everything is current.
  • 200+ video tutorials, with new videos, added regularly.
  • Avada works with popular 3rd party plugins like Yoast SEO, WooCommerce, The Events Calendar, HubSpot, WPML, and more.
  • Years of evolving Avada by listening to our customer’s feedback is what helps shape Avada’s roadmap for the future.
  • A vast, passionate community of Avada customers drives a well-established Facebook group and a community forum.
  • Join 731,498 passionate Avada customers and build your future.
Are the prebuilt websites fully customizable?2021-08-10T14:14:37+00:00

Yes, each prebuilt website is 100% customizable. All prebuilt websites are professionally designed by our in-house design team, created to showcase Avada’s capabilities and save you time.

Once you import a prebuilt website, you can entirely customize the content and layouts to your liking. You can add your own imagery, change text, change colors or completely change any of the layouts using the Avada Website Builder.

Where can I get support?2021-08-10T14:15:35+00:00

Hands-on support with our professional team of support experts is accessible 24/7, and that includes an extensive library of detailed documentation and video tutorials.

  • To access support you will need to register a support account by following these steps.
  • Once your support account is set up, you can submit support tickets here.
  • Learn how to navigate your support account Dashboard here.
  • Check to see if you are eligible for Grandfathered support.
  • For a detailed overview of our support policy please go here.
Are there any recurring fees?2021-08-10T14:15:47+00:00

No, there are no recurring license fees to use Avada. It is a one-time purchase that provides you with lifetime updates at no extra cost and is valid for life. You can choose to purchase a support extension after the initial 6 months of support has expired. However, this is entirely optional.

What is included with my purchase of Avada?2021-08-10T14:15:42+00:00

With your purchase of Avada, you will receive:

  • 6 months of free professional support.
  • 8 bundled premium plugins.
  • 84 prebuilt websites, with new sites released regularly.
  • 120+ Design and Layout Elements.
  • 550+ detailed help files, continually updated to ensure everything is current.
  • 200+ video tutorials, with new videos, added regularly.
  • Free, consistent, and stable updates to ensure compatibility with industry standards & trends.
  • Avada works with popular 3rd party plugins like Yoast SEO, WooCommerce, The Events Calendar, HubSpot, WPML, and more.

Hide Filter

Loaded With Customization Options

The Avada FAQ Element has a ton of options that will make it easy for you to set up, style and display frequently asked questions and answers for your branded website.

Display Featured Images

This option allows you to show or hide the featured image that displays on each of your FAQs.

Categories

This option allows you to easily exclude one or more categories. Perfect for those who have many.

Exclude Categories

This option allows you to choose which category or categories will display with the FAQ element.

Display Order

Select whether you’d like FAQ content to appear in ascending or descending order.

FAQ Item Icon Size

Customize the size of the FAQ icon to make your content stand out!

Divider Line

Select whether you’d like a dividing line between FAQ items.

Boxed Mode

This option let’s you choose whether or not to display FAQ items in a box or not.

FAQ Item Icon Color

A design option that allows you to set the color of your FAQ item icon.

FAQ Icon Boxed Mode

Select whether you’d like your FAQ item icon to appear in a box or not.

FAQ Icon Alignment

Select whether to have the icon for your FAQ item on the left, or the right.

The Avada: Website Builder

CREATE THE LAYOUTS YOU WANT

The Avada Website Builder gives you the ability to design and build any layouts for your Avada website. Choose to customize the Footer, single posts, Portfolio posts, archives, search results, and more. With the power of Layouts, Layout Sections, Conditional Logic, Layout Section Elements, and Avada’s massive range of Design Elements, the sky is the limit. Custom design a global footer or only apply the custom Footer to a single page or post.

avada-theme-builder
EXPLORE THE AVADA WEBSITE BUILDER

Header Builder

Whatever your design requirements are, getting the job done could not be any easier. You can decide how many columns to use when designing and building the header, with a vast array of styling options to perfect the layout. What’s more, is you can now choose to create and display as many different headers as you want for different pages and posts throughout your website.

Footer Builder

Free from any constraints of Global Options, anything you can imagine and design, you can build and implement as your Footer, either globally or in a conditional layout on a Custom Post Type, a post category, or any number of other possibilites. With the Avada Footer Builder, we have introduced a tool of unparalled design power and flexibility, and you are now limited more by your imagination than anything else.

The #1 Selling WordPress Theme Of All Time

700,000+

Individuals & Businesses Trust Avada

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Documentation & Videos

We have a wide range of support material to suit your learning style. Our documentation is extensive and growing. There are almost 500 documents, where you can search and read about almost any aspect of Avada. Prefer to watch? We have a growing library of HD video tutorials covering the basics and much, much more. Like to engage? Submit a support ticket, join our Community Forum, or engage with other users on the community run Facebook Avada Users Group.

Documentation

Start Searching

Video Tutorials

Start Watching

Need Support?

Start Engaging

Customize Elements Globally Or Individually

Elements can be controlled globally inside of the Avada Global Options, or individually per Element by changing the options for each once added to a page or post. Individual Element options will always override the global options. This flexibility gives you the ultimate freedom to style Elements and content that is unique and will stand out from the rest of the site.

Element Options

  • Display Filters – Set the filter type for the FAQ Element. Choose from Default, Show, Show Without “All”, Hide.
  • Categories – Choose categories to display.
  • Exclude Categories – Choose categories to not display.
  • Order By – Set how to order FAQ content. Choose from Date, Post Title, FAQ Order, Post Slug, Author, Number of Comments, Last Modified, Random.
  • Order – Choose from Descending or Ascending.
  • Toggles or Accordians – Choose whether the FAQ’s behave as Toggles or Accordions.
  • Boxed Mode – Choose whether FAQ appears in Boxed mode. Choose Default, Yes*, No.
  • Boxed Mode Yes – Provides advanced configuration: Boxed Mode Border Width, Boxed Mode Background Color, Boxed Mode Background Hover Color.
  • Divider Line – Choose whether to display a divider line between items. Choose from Default, Yes, No.
  • Title Size – Set the size of the title.
  • Icon Size – Set the size of the icon.
  • Icon Color – Set the color of the icon.
  • Icon Boxed Mode – Choose whether icon appears in Boxed mode. Choose Default, Yes*, No.
  • Boxed Mode Yes – Provides advanced configuration: Icon Inactive Box Color.
  • Icon Alignment – Set the icon alignment. Choose from Default, Left, Right.
  • FAQ Toggle Hover Accent Color – Set the hover accent color.
  • Element Visibility – Choose to show or hide the element on small, medium or large screens.

  • CSS Class – Add a class to the wrapping HTML element.

  • CSS ID – Add an ID to the wrapping HTML element.

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